Particulars of its organisation,functions and duties[Section 4(1)(b)(i)]
Name and address of the Organization
Head of the organization
Vision, Mission and Key objectives
Function and duties
Organization Chart
Any other details-the genesis, inception, formation of the department and the HoDs from time to time as well as the committees/ Commissions constituted from time to time have been dealt
Power and duties of its officers and employees[Section 4(1) (b)(ii)]
Powers and duties of officers (administrative, financial and judicial)
Power and duties of other employees
Rules/ orders under which powers and duty are derived and
Exercised
Work allocation
Procedure followed in decision making process [Section 4(1)(b)(iii)]
Process of decision making Identify key decision making points
Final decision making authority
Related provisions, acts, rules etc.
Time limit for taking a decisions, if any
Channel of supervision and accountability
Norms for discharge of functions[Section 4(1)(b)(iv)]
Nature of functions/ services offered
Norms/ standards for functions/ service delivery
Process by which these services can be accessed
Time-limit for achieving the targets
Process of redress of grievances
Rules, regulations, instructions manual and records for discharging functions[Section 4(1)(b)(v)]
Title and nature of the record/ manual /instruction.
List of Rules, regulations, instructions manuals and records.
Acts/ Rules manuals etc.
Transfer policy and transfer orders